Dear Joe,

Ten months have passed since Advantage Administration passed the baton to our own rejuvenated in-house management team. Six months earlier when you first arrived full time, we faced crippling overhead costs, inefficient clinic flow, unprofitable billing and coding practices, ineffective real estate management, and most frighteningly, the specter of losing everything to an unprecedented and unjustified recall of our financing by a crippled Wachovia Bank.

When your select expert consultants arrived in Norfolk, they immediately became part of our practice family, working uncompensated overtime and weekends, sharing years of experience and expertise specially matched to our needs. Our new interim CEO (provided by Advantage) brought decades of experience in banking and finance issues to head off and solve a true fiscal disaster in the midst of international fiscal collapse. We methodically obtained a better grasp of the issues that had diminished our profits for years, and finally began to achieve a mastery of business management to match our clinical reputation.

Advantage saved our practice, the essence of my entire career in Ophthalmology. Thank you again for making everything function for us in such a tumultuous time for our economy and our profession.

I look forward to working again with you in the future.

Sincerely,

John Sheppard
President, Virginia Eye Consultants
“Research, Education and Clinical Excellence”

Professor of Ophthalmology, Microbiology & Molecular Biology
Clinical Director, Thomas R. Lee Center for Ocular Pharmacology
Ophthalmology Residency Research Program Director
Eastern Virginia School of Medicine