February 2016

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Billing and Collections: Top 10 Best Practices in Ophthalmology

Billing and Collections:  Top 10 Best Practices in Ophthalmology

Billing and Collections: Top 10 Best Practices Medical practitioners understand that billing and collection issues can seriously impact the financial viability of their practice. Ever increasing complexity of compliance issues and higher than average patient default rates combine to spell financial instability for medical practices nationwide. In this increasingly volatile climate, how can you protect […]

Telemedicine Ophthalmology Practice Management – Shaping the Future

Telemedicine Ophthalmology Practice Management – Shaping the Future

Telemedicine continues to offer a tantalizing look at the future of ophthalmology. An industry long plagued by increasing patient populations coupled with a declining physician base, ophthalmology stands to benefit in a large way if the difficulties inherent in the implementation of telemedicine services can be addressed in an efficacious way. As the situation currently […]

Using SWOT Analysis as a Strategic Planning Tool For Your Ophthalmology Practice

Using SWOT Analysis as a Strategic Planning Tool For Your Ophthalmology Practice

While your ophthalmology practice may have thrived in its initial stages by garnering a great location, securing a reliable staff, and offering excellent patient services, the “pulling yourself up by the bootstraps” method will only carry any business so far. Sure, a hard work ethic is a necessary criteria for any entrepreneur, but flourishing in […]

How the “Halo Effect” Can Help Ophthalmologists Improve Patient Satisfaction

How the “Halo Effect” Can Help Ophthalmologists Improve Patient Satisfaction

Patient satisfaction for healthcare services has hit a nine-year low according to the University of Michigan’s American Customer Satisfaction Index. The index measures healthcare on a scale of zero to 100 through data gathered from interviews with approximately 70,000 healthcare customers. Although patient surveys can ultimately help you improve your practice, they can also cause some practices to try to “game” the assessment process and focus too narrowly on improving scores […]