December 2014

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Appointment Availability: How It Affects Patient Satisfaction

Appointment Availability: How It Affects Patient Satisfaction

While not yet tied to reimbursement in a clinic or office setting, patient satisfaction can influence both operational efficiency and financial outcome of a practice. With 65% of a typical ophthalmology practice being comprised of Medicare-eligible patients, appointment availability can be a key driver in this important patient’s experience. Elderly patients can have several medical […]

Corporate Culture: What, Why and How

Corporate Culture: What, Why and How

What is Corporate Culture, why is it important, and how can it benefit your medical practice? What: From simplistic to complex, there are a multitude of definitions for what corporate culture means. And it does not matter whether you are talking about a corporation, hospital or medical practice, all the definitions say basically the same thing: “Corporate […]