When physicians think “front desk,” they’re probably thinking about creating a great first impression, or about that friendly face which greets patients with a caring “hello.” When they think “billing and collections,” well, that’s the job of the billing office. Right? Wrong–not only wrong, but potentially a costly mistake. The truth is that efficient billing […]
Medical practices everywhere are struggling with no-show and cancellation issues, resulting in lost time, reduced revenue and even compromised patient care. We collected data from practice scheduling systems to determine no-show and cancellation rates by provider and location. The analysis revealed that all providers and locations have experienced extremely high no-show and cancellation rates, as […]
In business, we frequently hear employers say “Don’t rock the boat”…but what if the boat is sinking and you don’t even know about it? Employers can not stick their heads in the sand and hope their problems go away. If you cannot find the “perfect” billing manager for your practice, perhaps hiring an interim billing […]
